How to Cancel Netflix (and What Happens to Your Account)

Netflix is one of the easiest major subscriptions to leave — which is exactly why it scores well on our Experience Index for exit ease.

Exit Ease: 9/10

Cancel Netflix in four steps

1. Sign in at netflix.com on a browser (the flow is cleanest on desktop).
2. Open Account → Membership & Billing.
3. Click Cancel Membership.
4. Confirm with Finish Cancellation.

That's it. Netflix sends a confirmation email, and your plan stays active until the date your billing period ends.

If you're "billed through" someone else

If your account page shows a message like "Billed through Apple" or "Billed through Google," Netflix can't cancel for you. You'll need to manage it where you signed up:

• Apple: Settings → your name → Subscriptions → Netflix → Cancel Subscription.
• Google Play: Profile → Payments & subscriptions → Subscriptions → Netflix → Cancel.
• Amazon / cable provider: cancel the Netflix channel or add-on in that account.

What happens to your profiles

Netflix keeps your profiles, viewing history, and recommendations for 10 months after you cancel. If you restart within that window, everything is exactly where you left it — which is convenient, but also why "I'll just cancel for a month" so often turns into resubscribing.

See the full picture on our Netflix review, or compare it against the field on the Experience Index.