Proton Drive — Experience Index
6.9 / 10 composite
Updated Jul 5, 2026
| Dimension | Score | Consensus | Basis |
|---|---|---|---|
| Exit Ease | Moderate consensus | Exit Ease rated 6/10 (moderate consensus): Downgrading keeps existing files (you must first remove data over the new plan limit); over-quota accounts stop syncing/uploading but data is retained up to ~12 months with repeated warnings before any deletion; cancel does not renew. | |
| Price Stability | Moderate consensus | Price Stability rated 8/10 (moderate consensus): Standard list prices (Drive Plus 200GB $3.99/mo billed yearly; Proton Unlimited 500GB $9.99/mo billed yearly) renew at list; only sub-list rate is a labelled $1 intro promo. | |
| Account Sharing | Moderate consensus | Account Sharing rated 9/10 (moderate consensus): End-to-end encrypted shareable links generated client-side, with password protection, expiration dates and one-click revoke; folder sharing and view/edit/comment permissions. | |
| Multi-Device | Moderate consensus | Multi-Device rated 6/10 (moderate consensus): Web, Windows 10/11, macOS, Android, iOS/iPadOS apps plus a CLI; selective sync; no native Linux GUI client yet. | |
| Customer Support | Moderate consensus | Customer Support rated 4/10 (moderate consensus): Knowledge base plus email/ticket support; paid tiers advertise priority support; no phone or live chat. |